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HB 1589 Illinois House · 94th Regular Session

HUMAN VOICE CONTACT ACT

Summary
Creates the Human Voice Contact Act. Provides that a State agency that uses automated telephone answering equipment to answer incoming telephone calls must, during the normal business hours of the agency, provide the caller with the option, among the first set of menu choices, of speaking to a live operator. Exempts a telephone line that is dedicated as a hot line for emergency services or to provide general information.
Bill status signed all 5 stages cleared
Introduction
Mar 2005
Committee Review
May 2005
House Passage
May 2005
Senate Passage
May 2005
Signed into Law
Aug 2005
Introduced Mar 15, 2005 Signed Aug 18, 2005
Floor votes · Senate May 18, 2005 · House May 29, 2005

How they voted

51–0
Passed · 1 other
Total votes 52
May 18, 2005
D Democratic27
26 Yea 1
96% Yea
R Republican25
25 Yea
100% Yea
Vote distribution
All Yea All Nay Mixed No data
Full legislative history

Actions timeline

Total actions
46
Key actions
10
Committee
13
Amendments
3
Aug 18, 2005
Signed into law
Governor Approved
lower
May 29, 2005
Lower · Passed
Passed Both Houses
lower
May 29, 2005
Lower · Passed
Senate Committee Amendment No. 1 House Concurs 068-043-002
lower
May 28, 2005
Lower · Passed
Senate Committee Amendment No. 1 Motion to Concur Recommends be Adopted State Government Administration Committee; 009-000-000
lower
May 28, 2005
Committee
Senate Committee Amendment No. 1 Motion to Concur Rules Referred to State Government Administration Committee
lower
May 27, 2005
Committee
Senate Committee Amendment No. 1 Motion to Concur Referred to Rules Committee
lower
May 27, 2005
Lower · Passed
Senate Committee Amendment No. 1 Motion Filed Concur Rep. Jack McGuire
lower
May 19, 2005
Introduced
Placed on Calendar Order of Concurrence Senate Amendment(s) 1
lower
May 19, 2005
Introduced
Arrived in House
lower
May 18, 2005
Senate · Passed
Senate Vote: pass (51-0-1)
senate
May 5, 2005
Upper · Passed
Do Pass as Amended State Government; 008-000-000
upper
May 4, 2005
Upper · Passed
Senate Committee Amendment No. 1 Adopted
upper
May 4, 2005
Upper · Passed
Senate Committee Amendment No. 1 Rules Refers to State Government
upper
May 3, 2005
Committee
Senate Committee Amendment No. 1 Referred to Rules
upper
May 3, 2005
Introduced
Senate Committee Amendment No. 1 Filed with Secretary by Sen. Arthur J. Wilhelmi
upper
Apr 13, 2005
Committee
Assigned to State Government
upper
Mar 17, 2005
Committee
Referred to Rules
upper
Mar 15, 2005
Introduced
Arrive in Senate
upper
Feb 24, 2005
Lower · Passed
Do Pass / Short Debate State Government Administration Committee; 009-000-000
lower
Feb 17, 2005
Committee
Assigned to State Government Administration Committee
lower
Feb 16, 2005
Committee
Referred to Rules Committee
lower
0 primary · 1 co-sponsor

Sponsors

No sponsor information available.