CONS FRAUD ACT-CALL CENTR INFO
Summary
Amends the Consumer Fraud and Deceptive Business Practices Act. Provides that any person who receives a telephone call from, or places a telephone call to, a customer sales call center or a customer service call center, upon request, has the right to: (1) know the identification of the city, state, and country where the customer service employee is located; (2) know the name or registered alias of the customer services employee; (3) know the name of the employer of the person with whom the person is speaking; and (4) speak to a qualified employee of the company or government agency the person is doing business with. Provides that a person who receives a telephone call from, or places a telephone call to, a customer sales call center or a customer service call center shall not have his or her financial, credit, or identifying information sent to any foreign country without express written permission.
Bill status
in committee
1 of 4 stages cleared
Introduction
Mar 2005
Committee Review
Floor Vote
Governor
Introduced Mar 10, 2005
Last action Apr 11, 2005
Floor votes
How they voted
No floor votes recorded yet.
Full legislative history
Actions timeline
Total actions
13
Key actions
0
Committee
3
Mar 10, 2005
Committee
Rule 19(a) / Re-referred to Rules Committee
lower
Mar 10, 2005
Introduced
Motion Filed Rep. Mary E. Flowers; Table House Bill 1045 Pursuant to Rule 60(b)
lower
Feb 8, 2005
Committee
Assigned to Consumer Protection Committee
lower
Feb 3, 2005
Committee
Referred to Rules Committee
lower
0 primary · 1 co-sponsor
Sponsors
No sponsor information available.
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