HB 3452 Illinois House · 93rd Regular Session

HUMAN VOICE CONTACT ACT

Summary

Creates the Human Voice Contact Act. Provides that a State agency that uses automated telephone answering equipment to answer incoming telephone calls must, during the normal business hours of the agency, provide the caller with the option, among the first set of menu choices, of speaking to a live operator. Exempts a telephone line that is dedicated as a hot line for emergency services or to provide general information.

Bill status failed 3 of 5 stages cleared

Introduction

Apr 2003

Committee Review

May 2003

House Passage

Apr 2003

Senate Passage

Governor

Introduced Apr 4, 2003 Last action Jan 11, 2005

Floor votes · House Apr 3, 2003

How they voted

75–28

Passed · 11 other

Total votes 114

Apr 3, 2003

D Democratic65

58 Yea 2 Nay 5

89% Yea

R Republican49

17 Yea 26 Nay 6

53% Nay

Vote distribution

All Yea All Nay Mixed No data

Full legislative history

Actions timeline

Total actions

Key actions

Committee

Amendments

Jan 11, 2005

House · Failed

Session Sine Die

May 14, 2003

Senate · Referred to committee

Referred to Rules

Apr 4, 2003

Senate · Introduced

Arrive in Senate

Apr 3, 2003

House · Passed

House Vote: pass (75-28-11)

Apr 2, 2003

House · Amendment adopted

House Floor Amendment No. 2 Adopted by Voice Vote

Apr 2, 2003

House · Reported by committee

House Floor Amendment No. 2 Recommends Be Adopted Rules Committee; 004-000-000

Apr 1, 2003

House · Amendment adopted

House Floor Amendment No. 1 Adopted by Voice Vote

Apr 1, 2003

House · Referred to committee

House Floor Amendment No. 2 Referred to Rules Committee

Apr 1, 2003

House · Amendment offered

House Floor Amendment No. 2 Filed with Clerk by Rep. Jack McGuire

Mar 26, 2003

House · Reported by committee

House Floor Amendment No. 1 Recommends Be Adopted Rules Committee; 004-000-000

Mar 25, 2003

House · Referred to committee

House Floor Amendment No. 1 Referred to Rules Committee

Mar 25, 2003

House · Amendment offered

House Floor Amendment No. 1 Filed with Clerk by Rep. Jack McGuire

Mar 13, 2003

House · Reported by committee

Do Pass / Short Debate State Government Administration Committee; 011-000-000

Mar 5, 2003

House · Referred to committee

Assigned to State Government Administration Committee

Feb 28, 2003

House · Referred to committee

Referred to Rules Committee

0 primary · 1 co-sponsor