TICKET RESALE REFUNDS

Amends the Ticket Sale and Resale Act. Changes terminology used in the Act. Provides for the regulation of primary sellers and venues (rather than a theater, circus, baseball park, and place of public entertainment or amusement). Provides for resale marketplaces instead of Internet auction listing services. Prohibits the restriction of the ability of a purchaser to resell tickets. Defines terms. Provides alternative refund provisions for primary sellers and resale marketplaces that include store credits, time limits, and discounts on future events. Changes penalties for violating the Act. Makes other changes. Senate Committee Amendment No. 1 Adds reference to: 815 ILCS 414/1.9 new Replaces everything after the enacting clause. Reinserts the provisions of the introduced bill with the following changes. Adds a provision concerning refund alternatives for ticket order cancellations and postponements due to events caused by epidemics and pandemics (rather than ticketed events canceled because of an Act of God, earthquake, epidemic, pandemic, explosion, strike, lockout, labor controversy, riot, civil disturbance act of public enemy, embargo, war, any law, ordinance or regulation, legal order, any failure or delay of any transportation, power, or communications system). Provides that the provision only applies to ticket orders sold by primary sellers and resale marketplaces after January 1, 2022 and to venues with a capacity in excess of 2500 ticket purchasers per ticketed event or, in the case of multiple-day concert festivals, venues with a daily attendance in excess of 2500 ticket purchasers. Provides that if a ticketed event is canceled and not rescheduled by reason of any epidemic or pandemic or any other similar cause not under the control of the primary seller or resale marketplace, then as soon as a time period of 60 (rather than 30) days has elapsed after the official cancellation of such ticketed event, the ticket purchaser may request full compensation worth at least 100% (rather than 110%) of the value of the purchaser's ticket order (including all fees, regardless of how characterized) from the entity that directly sold the purchaser the ticket. Provides that if a ticketed event is postponed by reason of any epidemic or pandemic or any other similar cause not under the control of the primary seller or resale marketplace and the original tickets are valid for entry at the time of the rescheduled event, then any purchaser of such tickets shall not be entitled to a refund or other compensation unless and until such ticketed event is canceled. Provides that if the postponed ticketed event is rescheduled more than 18 months after the originally scheduled date, then the ticket purchaser may either request full compensation worth at least 100% (rather than 110%) of the purchaser's order ticket or retain and use the ticket at the rescheduled event as soon as a time period of 30 days has elapsed after the date that is 18 months from the original date of performance of the ticketed event. Prohibits a person from knowingly using or selling software to circumvent a security measure or any other control measure used by a primary seller or venue to enforce event ticket purchasing limits or to maintain the integrity of online ticket purchasing order rules. Makes other changes.