STRONGLY SUPPORTING AND RECOMMENDING THE IMPLEMENTATION OF THE REVISED 2025 HAWAII PATIENT BILL OF RIGHTS.

SCR 43 is a Senate Concurrent Resolution supporting the implementation of Hawaii's Revised 2025 Patient Bill of Rights. It directly affects patients, health insurers, and healthcare providers by requiring clear, plain-language explanations of coverage, updated provider directories, and streamlined specialist referrals. Key provisions include mandating AI accountability for coverage decisions, prohibiting retrospective denial of emergency care, and establishing stronger appeal processes with online resources and toll-free support. The resolution also emphasizes network adequacy in rural areas and Health Professional Shortage Areas, requiring insurers to report regional access metrics quarterly. This resolution recommends adopting these modernized patient protections to address current challenges like AI-driven denials and provider shortages.