State Department Customer Service Standards
Summary
State Department Customer Service Standards; Requires state departments to employ callback queue system for customers who contact state departments by telephone.
Bill status
died
1 of 4 stages cleared
Introduction
Feb 2025
Committee Review
Floor Vote
Governor
Introduced Feb 24, 2025
Last action Jun 16, 2025
Floor votes
How they voted
No floor votes recorded yet.
Full legislative history
Actions timeline
Total actions
8
Key actions
1
Committee
4
Mar 2, 2025
Lower · Passed
Now in Government Operations Subcommittee
lower
Mar 2, 2025
Committee
Referred to State Affairs Committee
lower
Mar 2, 2025
Committee
Referred to Information Technology Budget & Policy Subcommittee
lower
Mar 2, 2025
Committee
Referred to Government Operations Subcommittee
lower
1 primary · 0 co-sponsors
Sponsors
Role
Legislator
Party
State
District
P
Mitch Rosenwald
DDemocratic
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