Customer Service Standards for State Agencies
Summary
Customer Service Standards for State Agencies; Requiring departments within the executive branch of state government to implement certain measures with respect to telephone calls placed by customers, etc.
Bill status
died
1 of 4 stages cleared
Introduction
Jan 2020
Committee Review
Floor Vote
Governor
Introduced Jan 14, 2020
Last action Mar 14, 2020
Floor votes
How they voted
No floor votes recorded yet.
Full legislative history
Actions timeline
Total actions
8
Key actions
2
Committee
3
Jan 14, 2020
Introduced
Introduced
upper
Dec 9, 2019
Upper · Passed
Favorable by Governmental Oversight and Accountability; YEAS 4 NAYS 0
upper
Dec 2, 2019
Upper · Passed
On Committee agenda-- Governmental Oversight and Accountability, 12/09/19, 1:30 pm, 301 Senate Building
upper
Oct 15, 2019
Committee
Referred to Governmental Oversight and Accountability; Innovation, Industry, and Technology; Rules
upper
0 primary · 0 co-sponsors
Sponsors
No sponsor information available.
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