Customer Service Standards for State Agencies
Summary
Customer Service Standards for State Agencies; Requires departments within executive branch of state government to implement certain measures with respect to telephone calls placed by customers.
Bill status
died
1 of 4 stages cleared
Introduction
Jan 2020
Committee Review
Floor Vote
Governor
Introduced Jan 14, 2020
Last action Mar 14, 2020
Floor votes
How they voted
No floor votes recorded yet.
Full legislative history
Actions timeline
Total actions
5
Key actions
0
Committee
1
Jan 14, 2020
Introduced
Introduced
lower
Jan 13, 2020
Committee
Referred to Oversight, Transparency and Public Management Subcommittee; Appropriations Committee; State Affairs Committee
lower
1 primary · 0 co-sponsors
Sponsors
Role
Legislator
Party
State
District
P
Amy Mercado
DDemocratic
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