AN ACT ESTABLISHING A TASK FORCE TO STUDY EXPANDING THE 2-1-1 INFOLINE PROGRAM.

This bill creates a task force to study how to expand services for the 2-1-1 Infoline program, which is currently operated by the United Way of Connecticut. The task force will include representatives from the United Way, advocacy organizations, state agency commissioners, and legislative leaders, with members selected by various House and Senate officials. The group must meet within 60 days of the bill's passage and submit a report by January 1, 2027, detailing the costs of expanding staff by 20% and strategies to reduce caller wait times to five minutes or less. The report will be sent to state committees responsible for human services and budget matters, and the task force will end once the report is submitted or when the deadline passes.