SB 609 Connecticut Senate · 2025 Regular Session

AN ACT REQUIRING TELECOMMUNICATIONS COMPANIES AND STREAMING SERVICE PROVIDERS TO PROVIDE PRO RATA REBATES AND MAKE FEE DISCLOSURES AND PROHIBITING CERTAIN NONCONTRACTUAL CANCELLATION FEES.

SB 609 requires telecom companies and streaming services (like internet providers or Netflix) to provide a partial refund for unused days when a customer cancels a monthly subscription. It also mandates that these companies give customers 90 days' advance notice before changing prices or fees, unless the change is required by law. The bill prohibits charging cancellation fees unless those fees are explicitly agreed to in a written contract. These rules directly protect consumers by preventing unexpected charges and ensuring refunds for services they no longer use.
Bill status in committee 1 of 4 stages cleared
Introduction
Jan 2025
Committee Review
Floor Vote
Governor
Introduced Jan 15, 2025 Last action Jan 15, 2025
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Committee
1
Jan 15, 2025
Committee
REF. TO JOINT COMM. ON General Law
upper
0 primary · 0 co-sponsors

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