special needs patients; health facilities

HB 4012 (Cito's Law) requires Arizona health care facilities to provide enhanced diagnostic evaluations and specialized care for nonverbal patients and those with disabilities affecting communication. It mandates evidence-based pain assessment tools, annual staff training on atypical symptoms and communication strategies, and access to patient advocates for these patients. Facilities must document diagnostic decisions, caregiver input, and deviations from protocols, and submit annual compliance reports to the Department of Health Services. The law directly affects hospitals, urgent care centers, and their staff, aiming to improve care coordination and communication for vulnerable patients.