DIFI; certificates of insurance

HB 2996 clarifies that certificates of insurance (documents proving coverage) are not insurance policies and cannot alter or extend actual policy coverage. It prohibits insurers, agents, or businesses from creating misleading certificates that falsely claim extra coverage, contain false information, or suggest a policy meets contract requirements. The Arizona Insurance Director can investigate violations, issue cease-and-desist orders, or impose civil penalties up to $1,000 per violation. This law applies to all property and casualty insurance certificates issued in Arizona, regardless of where the policyholder or insurer is located.